At usd77, your privacy is not just a promise — it is our priority. This document transparently explains how we handle every piece of information you entrust to us, from start to finish.
Quick Summary: usd77 only collects data that is strictly necessary to operate the platform. We do not sell your data to third parties, do not share your information without a legitimate reason, and you have the right to request deletion of your data at any time.
This Privacy Policy ("Policy") describes how usd77 ("we", "Platform") collects, uses, discloses, transfers and protects your personal information when you use the usd77.win website, the usd77 mobile app, and all related services.
Usd77 is committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. We believe privacy is a fundamental right of every user, and we take this responsibility seriously. As a trusted online betting platform in Malaysia, we understand that users place great trust in us when sharing their personal information.
This Policy applies to all users of the usd77 platform, including unregistered visitors, registered members, and anyone who interacts with any aspect of our services. By using the usd77 platform, you agree to the collection and use of information as described in this Policy.
This Policy is written in English to ensure clarity for our users. Should there be any discrepancy between different language versions, the English version shall prevail.
We only collect information that is genuinely necessary to provide you with a safe, compliant and high-quality service. The following are the categories of data we collect:
usd77 will never request social media passwords, full credit card numbers, bank PIN numbers or any sensitive information not relevant to your identity verification and financial transactions.
Every piece of information we collect has a clear and legitimate purpose. We do not use your data for purposes not stated in this Policy. Here is a summary of how we use your data:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Identity verification & KYC | Name, IC, facial photo, documents | Legal obligations |
| Account management & login | Email, password, phone number | Service contract |
| Deposit & withdrawal processing | Bank details, e-wallet, transactions | Service contract |
| Fraud prevention & AML | All data categories | Legal obligations |
| Customer support | Account information, communication records | Legitimate interest |
| Marketing & promotions (with consent) | Email, phone number, game preferences | User consent |
| Platform improvement & analytics | Technical data, usage logs | Legitimate interest |
We also use your data to ensure compliance with responsible gambling obligations, including monitoring betting patterns that may indicate problem gambling. This is a protective measure in your own interest and may enable us to recommend self-exclusion tools or refer you to appropriate support resources.
Usd77 does not sell, rent or trade your personal data to any third party for their own marketing purposes. However, there are limited situations where we need to share your information:
We share necessary data with third-party service providers who help us operate the platform, including payment gateway providers (FPX, DuitNow, TNG, Boost, GrabPay), identity verification and KYC services, cloud and infrastructure service providers, as well as analytics and fraud prevention services. All such providers are bound by strict data protection agreements and are only permitted to process your data according to our instructions.
We may need to disclose your information to competent authorities, including law enforcement agencies, financial regulatory bodies, or courts, when required by law or a valid court order. In such situations, we will endeavour to notify you in advance where permitted by law.
In the event of a merger, acquisition or sale of usd77 business assets, your personal data may be transferred to the new entity. You will be notified in advance and have the right to withdraw your consent if necessary.
We implement multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration or accidental disclosure. Our key security measures include:
While we take all reasonable steps to protect your data, no system is 100% secure. You also play an important role — never share your password, enable 2FA, and contact us immediately if you suspect any suspicious activity on your account.
The usd77 platform uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance and ensure essential functions work correctly. The following are the types of cookies we use:
You can manage your cookie settings through your web browser settings at any time. Disabling certain cookies may affect the functionality of some parts of our platform. Cookies typically expire after the session ends (session cookies) or within 12 months (persistent cookies), depending on the type.
Usd77 retains your personal data only for as long as necessary for the purposes stated in this Policy, or as required by applicable law. The following are general guidelines for our retention periods:
Once the designated retention period has expired, your data will be securely deleted or anonymised in a manner that prevents your identification. Our data deletion process follows NIST SP 800-88 standards for secure data erasure.
As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding the personal data we hold about you:
To exercise any of the above rights, contact our data protection team via 24/7 Live Chat or send an email to [email protected]. We will process your request within 30 business days. In complex cases, this period may be extended up to 60 days, with prior notice to you.
Some data deletion requests may not be fully fulfilled if we have a legal obligation to retain that information, such as financial transaction records required for AML compliance.
The usd77 platform is exclusively for individuals aged 18 years and above. We do not knowingly collect or process personal data of individuals under the age of 18. Our registration process requires age verification, and we conduct KYC checks to ensure all members meet the minimum age requirement.
If we discover that we have unintentionally collected personal data from an individual under the age of 18, we will take immediate steps to delete that data and close the account in question. If you believe your child has registered an account on the usd77 platform, please contact us immediately via Live Chat or email.
Usd77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes in how we operate the platform. The latest version of this Policy will always be available on this page with a clear update date.
For material amendments — meaning changes that significantly affect your privacy rights — we will provide advance notice of at least 14 days before the changes take effect, via in-platform notification or email to your registered address. Continued use of the platform after the amendment effective date constitutes acceptance of the updated terms.
We encourage you to review this Privacy Policy periodically, especially after receiving any notice from us regarding changes made.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
We also have an internal Data Protection Officer (DPO) responsible for ensuring ongoing compliance with PDPA and international privacy standards. If you are not satisfied with our response to your complaint, you have the right to refer the matter to the Personal Data Protection Department (JPDP) of Malaysia.
For all privacy-related matters, please include "Privacy Inquiry" in your email subject line to ensure it is routed promptly to the right team.
We recognise and respect all rights granted to you under Malaysian data protection law.
Request a complete copy of all personal data we hold about you at any time.
Update or correct any inaccurate personal information in your account.
Request deletion of your data, subject to legal record-keeping obligations.
Opt out of marketing communications or withdraw consent for specific types of processing.
Receive your data in a structured format for transfer to another provider.
Object to the processing of your data for direct marketing purposes or our legitimate interests.
We invest seriously in security infrastructure so you can enjoy every game with complete peace of mind.
All your personal data and financial information is protected with AES-256 encryption — the same standard used by leading banks and government agencies worldwide. Your data cannot be read without the correct encryption key.
Usd77 operates on a clear principle — your data is not our product. We have never and will never sell your personal information to advertisers, data brokers or any third party for their commercial gain.
Our platform is built from the ground up to comply with Malaysia's Personal Data Protection Act 2010. Our Data Protection Officer ensures every internal process remains aligned with current legal requirements.
Our real-time monitoring system detects and blocks any unauthorised access attempts, cyberattacks or suspicious activity before it can affect your data. Our security team is on standby at all times.
Our KYC process ensures that only verified individuals aged 18 and above can open an account. This protects you from identity misuse and ensures a safe wagering environment for all usd77 platform members.
Manage all your privacy settings directly from your usd77 account — enable or opt out of marketing, review account access logs, update personal information and request data deletion, all without needing to contact customer support.